Shipping Information
Last updated: July 2026
Free Worldwide Shipping
Enjoy FREE shipping on every order with no minimum purchase required.
Tracked & Insured
Every shipment includes full tracking from dispatch until delivery.
30-Day Guarantee
If you are not satisfied, contact us within 30 days after delivery.
Delivery Times
| Destination | Estimated Delivery | Cost |
|---|---|---|
| 🇵🇹 Portugal | 10–18 Business Days | FREE |
| 🇪🇺 Europe | 12–22 Business Days | FREE |
| 🇺🇸 USA & Canada | 12–25 Business Days | FREE |
| 🌍 Rest of World | 15–30 Business Days | FREE |
Business days exclude weekends and public holidays. Delivery times may be longer during peak periods such as Black Friday, Christmas or customs inspections.
Order Processing
Orders are processed within 1–3 business days after your payment has been confirmed.
Once your order has been shipped, you will automatically receive an email containing your tracking number.
Order Tracking
All orders include full tracking. Once dispatched, you'll receive your tracking number by email. You can monitor your order in real time using our dedicated tracking page.
Track My Order →Customs & Import Duties
We ship internationally and most orders arrive without any additional customs charges.
Depending on your country's regulations, customs duties or import taxes may apply. These charges are the responsibility of the customer.
Didn't receive your order?
If your order hasn't arrived within the estimated delivery timeframe, please contact our support team. We will investigate your shipment immediately and, where appropriate, arrange a replacement or refund.
Contact Support →Frequently Asked Questions
Do you ship worldwide?
Yes. We currently ship to most countries around the world with free tracked shipping.
Can I change my shipping address?
If your order has not yet been processed, contact us as soon as possible and we'll do our best to update your address.
What if my package is delayed?
International shipping may occasionally take longer due to customs inspections, weather conditions or high seasonal demand.
What if my package is lost?
If your package is confirmed lost by the carrier, please contact us and we will arrange a replacement or refund according to our policy.
Need more help?
If you have any questions regarding your shipment or delivery, our support team is always happy to help.
Contact Us →